Delivery slots that match your kitchen
Time-windowed delivery, dynamic rates by zone, scheduled-ahead orders. The kind of system big delivery apps charge a heavy commission for, built into Keychat.
Scheduled delivery slots
Customers pick a time window that suits them, and that suits your operations. Lunch rush, dinner service, weekend slots, capped per slot so you stay in control.
- Customer-chosen delivery time windows
- Per-slot capacity to protect your kitchen
- Same-day, next-day, and scheduled-ahead options
- Reminder messages before each slot
Dynamic shipping rates
Charge what makes sense for the trip. Rates by zone, distance, basket size, or a flat fee, configured to your margins and updated in minutes when conditions change.
- Zone-based, distance-based, or basket-based pricing
- Free-delivery thresholds where it makes sense
- Surge or peak-time multipliers (optional)
- We update rates for you as fuel and zones shift
Capacity management built in
Cap orders per slot or per shift so a busy lunch doesn't take down your evening. We tune the limits with you and adjust as the business grows.
- Per-slot order caps
- Auto-close slots that hit capacity
- Buffer slots for prep and packaging time
- Roll-over rules for late orders
Frequently asked questions
How do customers choose a delivery slot?
Inside the WhatsApp chat. They see your available windows for their location, pick one, and confirm. We configure which slots are available per store, per day.
How are shipping rates calculated?
However suits your business. Zone-based, distance-based, basket-size-based, or a flat fee. We set the rules with you upfront and adjust them as conditions change.
Can I cap how many orders go into one slot?
Yes. Each slot can have an order cap so your kitchen or warehouse never gets overrun. Hit the cap and the slot auto-closes for new orders.
Does this replace Uber Direct or Picup?
No, it complements them. Keychat handles the customer-facing slot picking, capacity, and rates. Uber Direct or Picup do the actual delivery if you use them. We integrate both.