We build loyalty programs that bring customers back
We design, set up, and manage bespoke loyalty and rewards programs for your business. Your customers earn, redeem, and keep coming back, you just see more repeat visits.
Custom programs, designed for you
We don't give you a generic points tool. We design a loyalty program that fits your business, stamp cards, spend tiers, visit rewards, or something completely unique. Then we build and manage it.
- We design your program from scratch
- Digital stamp cards, spend tiers, or custom rules
- Birthday and anniversary rewards set up
- Program runs automatically on WhatsApp
Deals that drive action
We create and send personalised vouchers, discount codes, and limited-time offers to the right customers at the right time. You approve the deal, we handle the rest.
- We create unique voucher codes
- Targeted to the right customer segments
- Expiry dates and usage limits configured
- We track redemption and report back to you
We show you what's working
We provide regular reports showing which rewards drive repeat visits, which deals convert, and who your most valuable customers are. Data-driven decisions, done for you.
- Redemption rate reports sent to you
- Customer lifetime value insights
- Program ROI clearly measured
- We recommend adjustments based on data
Frequently asked questions
How does loyalty work on WhatsApp?
We design your loyalty program, stamp cards, points, or tier-based rewards, and run it for you. Customers earn and redeem rewards directly inside their WhatsApp chat with you. No app, no plastic card.
What kind of rewards work best?
It depends on your business. We help you choose between buy-X-get-Y stamp cards, spend-based points, birthday vouchers, or VIP tiers. Most coffee shops use stamp cards; restaurants tend to combine spend points with surprise rewards.
Do I have to write and send the reward messages myself?
No. Keychat sends loyalty messages automatically, birthday offers, "two stamps to your free coffee" reminders, win-back messages for lapsed customers. We craft the templates with you upfront.
Can I track which loyalty offers actually drive sales?
Yes. Keychat shows redemption rates per campaign, who redeemed, and the resulting orders, so you can drop offers that don't work and double down on the ones that do.