Health & Beauty

We help health and beauty businesses book and sell on WhatsApp

Appointment booking, product sales, and client engagement, all managed for you. Your clients book treatments and buy products directly on WhatsApp.

Welcoming hair salon interior with mirrors and a stylist attending a client

Bookings without the back-and-forth

We set up your appointment system on WhatsApp. Clients see available slots, book, and get automatic reminders.

  • We configure your services and availability
  • Clients book directly in WhatsApp
  • Automated confirmation and reminders
  • No-show rates drop dramatically
Hairdresser styling a client's hair in a modern salon

Sell products alongside services

We set up your retail range on WhatsApp so clients can order skincare, haircare, and beauty products for delivery or pickup.

  • Product catalogue alongside services
  • Personalised product recommendations
  • Delivery and in-store collection
  • Reorder reminders for consumables
Backwash chair beside professional cosmetology product shelves

Build a loyal client base

We design loyalty programs and run targeted campaigns that fill your appointment book and keep clients coming back.

  • Loyalty rewards for regular clients
  • Birthday and treatment anniversary offers
  • New service and product launches
  • Re-engagement for lapsed clients
Client receiving a relaxing hair wash at a vibrant salon

Frequently asked questions

How do clients book appointments via WhatsApp?

Clients message your salon, see available slots from your calendar, and confirm a booking, all inside WhatsApp. Reminders go out automatically before the appointment.

Can I sell products as well as services through Keychat?

Yes. Your retail products (skincare, haircare, makeup) sit alongside your bookable services in the same WhatsApp catalogue.

Can I take deposits to reduce no-shows?

Yes. We configure deposits per service type, for example bridal trials or longer treatments, and Keychat captures the deposit at booking. No-shows drop sharply.

How do I retain regular clients?

We run a loyalty program (visit-based or spend-based), send re-booking reminders six weeks after a treatment, and tailor offers to client preferences, all on your behalf.

Ready to grow your health and beauty business?

Book a call and we'll set everything up.