We help convenience stores sell and deliver on WhatsApp
Your full product range available for ordering on WhatsApp. Customers browse, order, and get delivery or do quick collection, all managed by us.
Your store in their pocket
We set up your product range on WhatsApp so customers can order essentials, snacks, and everyday items for delivery or quick pickup.
- Full product catalogue configured
- Delivery and collection options
- Real-time stock availability
- Quick reorder of regular items
Promotions that drive basket size
We run targeted deals, bundle offers, and combo promotions that increase average order value.
- We create bundle and combo deals
- Targeted promotions to nearby customers
- Flash sales and limited-time offers
- Track which promotions perform best
Build neighbourhood loyalty
We design loyalty programs and local campaigns that make your store the go-to for the neighbourhood.
- Loyalty rewards for repeat shoppers
- Neighbourhood-targeted campaigns
- New product announcements
- Regular customer recognition and VIP deals
Frequently asked questions
Why would my customers order on WhatsApp instead of walking in?
Convenience. They want milk, bread, or airtime, they message, you deliver in 30 minutes. For neighbourhood spaza shops and convenience stores this opens a meaningful new channel without the cost of building an app.
How do I handle small basket sizes profitably?
We help you set minimum order values, delivery fees, and bundle suggestions ("add an R20 chocolate for free delivery") that lift average basket size.
Do you handle delivery dispatch?
Yes. We set up Uber Direct, Picup, or your own driver depending on what works best for your area. The customer sees live tracking; you don't manage routing.
Can I sell airtime and data on WhatsApp through Keychat?
Yes. We integrate prepaid airtime and data sales as part of your store's WhatsApp catalogue.