Services

Your WhatsApp growth partner for South African small business

We're not software you log into. We're your growth team, automating, scaling and growing your business through WhatsApp, AI, integrations, and best-practice customer engagement. It's free to sign up and get live. After that, zero ongoing fees for your business.

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Shop owner standing in their store, ready for business

We're not software. We're your growth team.

Most platforms hand you a dashboard and wish you luck. We don't. Keychat is a fully managed service, we set up, run, and optimise your WhatsApp commerce stack for you. You focus on running your business; we focus on growing it.

  • Strategy and setup, end-to-end, no DIY
  • Ongoing optimisation by our team, not your staff
  • Zero ongoing fees for your business, no surprise costs
  • Free to sign up, everything included
Friendly shopkeeper standing behind shelves of homemade preserves

Fully automated, end-to-end

One channel, WhatsApp, runs the entire customer journey. Smart AI bots greet, qualify, sell and support. Payments and POS integrations remove every friction point. Hyper-personalised offers go out to the right customer at the right time. It runs while you sleep.

  • AI bots that automate sales and support conversations
  • Payment integrations: Yoco, Paystack, Sage and more
  • POS integrations: Lightspeed, Pilot, Shopify, Ecwid
  • Hyper-personalised sales optimisation built in
Customer holding their phone, ready to message a business on WhatsApp

Every business is different. So is every setup.

A bakery doesn't sell like a butcher. A pet store doesn't book like a salon. We start by understanding your business, your products, your customers, your existing systems, and design a WhatsApp growth engine around that. No cookie cutters.

  • Tailored to your products, services and customer behaviour
  • Integrates with the systems you already use
  • Best-practice customer engagement, made specific to you
  • Scales as you grow, without re-platforming
Customer paying for an order with a credit card

Frequently asked questions

What does "fully managed" actually mean?

We do the setup, the integrations, the campaigns, the AI training and the ongoing optimisation. You don't log into a dashboard or learn new software. Your team carries on doing what they do best, we run the WhatsApp side for you.

Do I need to change my existing systems?

No. Keychat plugs into your existing POS, payment provider and accounting tools. Orders, bookings and payments flow into the systems you already use. You don't replace anything, we extend what you already have onto WhatsApp.

How is this different from a chatbot?

A chatbot answers questions. Keychat sells. We use AI to qualify, recommend, upsell and convert, and we wire it into payments, POS and delivery so the customer journey ends in a sale, not just a reply.

What does the setup include?

Signing up is free. Storefront setup, POS integration, booking setup, your WhatsApp number, and manager and staff support are all included at no cost. Optionally, for R850 ex VAT we design and print your marketing material: 100 high-quality bill-folder flyers on 250gsm Matt plus 100 stickers, delivered to your shop. There are no ongoing fees for your business; customers pay a small 5% fee per order.

How long until I'm live?

Most setups are quick, often a couple of weeks, depending on WhatsApp Business approval and how fast we can gather your menu and details. Book a call and we'll scope your setup in 15 minutes.

Free to sign up. Zero ongoing fees.

Book a call and we'll scope your WhatsApp growth setup. No commitment, no obligation.