Subscriptions

Recurring revenue, on autopilot

We turn one-time orders into a subscription business. Boxes, weekly menus, refill plans, all set up and run on WhatsApp by us.

Customer unpacking a weekly meal subscription box

We design your subscription product

Boxes, weekly meal plans, monthly refills, whatever fits your business. We configure the product, the cadence, and the price tiers with you.

  • Box, plan, or refill product configured for you
  • Weekly, fortnightly, or monthly cadence
  • Multiple price tiers and bundle options
  • Pause, skip, and cancel rules built in
Hands assembling a fresh meal kit ready for delivery

Customers manage everything in WhatsApp

Pause for a holiday, skip a week, change cadence, or upgrade their box, all in chat. No portal, no login, no support tickets.

  • Pause, skip, and resume in one tap
  • Change cadence or product mid-cycle
  • Add-ons and one-off extras inside the same chat
  • Automated check-ins before each delivery
Customer messaging on phone next to their meal box

Recurring billing handled

Automatic charges on the right cadence. Failed payment retries, dunning messages, and reactivation flows, all set up by us.

  • Tokenised cards via Yoco or Paystack
  • Automatic retries on failed payments
  • Dunning messages crafted for your brand
  • Reactivation flows for cancelled subscribers
Phone showing a successful subscription renewal payment

Frequently asked questions

What kinds of subscriptions can I run on Keychat?

Boxes, weekly meal plans, monthly refills, replenishment products, content drops, anything that benefits from a recurring cadence. We configure the product and rules with you upfront.

How do customers manage their subscription?

Inside the same WhatsApp chat. They can pause, skip, change cadence, swap items, or cancel without ever leaving the conversation. No app, no portal.

What happens when a card fails?

Keychat retries automatically on a schedule we configure. If it still fails, we send a friendly dunning message asking the customer to update their payment, and reactivate when they do.

Does this work alongside one-off orders?

Yes. Subscribers can add one-off items, gifts, or extras to any delivery without disrupting the subscription. Both flows live in the same chat.

Ready to turn customers into subscribers?

Book a call. We'll scope your subscription product and have it live in days.